Job Description

Nutwarii Farms

Sales & Customer Relations Executive

Durgapur, West Bengal, India · 

On-site

Full-time

SaveSave Sales & Customer Relations Executive at Nutwarii Farms

About the job

About Nutwarii Farms

Nutwarii Farms is a 50-acre regenerative farm dedicated to sustainable agriculture, biodiversity, and organic food production. We integrate technology with traditional farming wisdom to create a profitable, eco-friendly, and community-driven farming model. We’re looking for a dynamic and motivated salesperson to drive farm sales, manage customer relationships, and coordinate timely marketing efforts.

Key Responsibilities

• Sales & Revenue Generation
• Achieve & Exceed Sales Targets: Drive sales of organic produce, rice, and farm products.
• New Customer Acquisition: Identify and onboard 10+ new customers per month (retail, restaurants, stores, direct consumers).
• Customer Retention & Upselling: Maintain strong relationships and encourage repeat orders.
• Sales Growth Planning: Analyze sales trends & pricing strategies to maximize revenue.

• Customer Relationship Management (CRM)
• Respond to Inquiries Promptly: Address customer queries within 4 working hours via WhatsApp, calls, and emails.
• Follow-ups & Relationship Maintenance: Check in with customers every 7-10 days for repeat orders.
• Feedback Collection & Implementation: Gather customer feedback & share actionable insights with the team.
• Track & Update Sales Database: Maintain customer records, purchase history & preferences in farm ERP or Google Sheets.

• Admin, Order Fulfillment & Coordination with Farm Team
• Maintain Order & Payment Records: Log all sales, invoices, and transactions accurately.
• Coordinate Smooth Deliveries: Work with logistics to ensure on-time and hassle-free delivery.
• Align with Farm Manager & CEO: Track crop calendars & harvest schedules to advertise upcoming produce in advance.
• Track & Report Sales Metrics: Provide weekly sales reports to management.

• Market Expansion & Controlled Marketing Responsibilities
• WhatsApp Promotions (Pre-Approved): Draft weekly customer updates & product promotions, to be approved before sending.
• Content Contribution (Without Direct Social Media Access):
• Collect customer testimonials & farm stories for Nutwarii’s Instagram & LinkedIn.
• Provide weekly farm updates (e.g., trending produce, best sellers) for online content.
• Competitor & Market Research: Track pricing, packaging & competitor offerings to suggest improvements.
• Offline Brand Awareness & Partnerships: Attend farmers' markets, pop-ups & trade fairs to promote Nutwarii Farms.
• Identify & introduce potential brand partnerships (restaurants, retailers, hotels) for CEO review.

Ideal Candidate

3+ years of experience in sales, business development, or customer relations.

Strong communication & negotiation skills to close deals effectively.

Organized & detail-oriented, with the ability to manage invoices & customer data.

Proactive & target-driven, with a passion for organic farming & sustainability (bonus!).

Ability to collaborate with the farm team to align sales with harvest planning.

Bonus: Prior experience in agriculture, food supply, or farm-to-table sales is a plus!

Why Join Nutwarii Farms?

🌱 Be part of a growing farm brand that promotes organic & local produce

📊 Exciting role combining sales, customer engagement & market expansion.

💡 Freedom to implement ideas & grow within the company.

👥 Join a passionate team driving sustainable farming in West Bengal

. How to Apply:

Send your resume with a short cover letter to: nutwarii.farms@gmail.com with the subject: Application – Sales & Customer Relations Executive